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Click&Serve

Click&Serve

Under the Click&Serve brand, Retail Power have developed a hospitality specific, customer self service platform.

Utilising Android and IOS development, users can install the appropriate app for their mobile device and access the location based content, giving customer more insight in to your products, access to ordering, or even access to your recipes, increasing customer loyalty and operational efficiency.

From the Management Portal, a site has the ability to fully manage their products, pricing and order management as well as manage products specific content that is delivered to the customers.

 

 

Deployment Options

Managed Service

Utilise the Click&Serve branded app and managed Content Delivery Portal (CDP) to get your products to your customers. Your brand and site are still displayed prominently but the app download and install is via Click&Serve.

 

Integrated with Existing App

Retail Power provide the coding and integration resource to add the functionality to your existing app, the CDP remains the same, the customer just uses your app instead of Click&Serve.

 

Software License

Retail Power provide a license to use the software including the CDP, this option is specifically tailored for existing ePOS providers.

Ask us about our Click&Serve

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Core Product Features:

Flexible Menu Content Types

All food and drink menu types are customisable, you add the categories, then add the food items to the categories

Nutritional Food Information

Display nutritional information against all food items, any menu change, simply change the data in the CDP

Allergy Information

Display all allergy content, simply tick the allergy box to highlight it to the customer

Share My Recipes

Optional feature for you to share your special recipes with your customers, letting them "try for themselves", some of you great recipes at home

Menu Item Photos

Add photos of your menu items, either a generic brand for your drinks or a plate photo of your food

Location Based Messages

Install our unique beacons and announce to your customers that they can look at the menu or order via their phone, the phone will buzz and display a pop-up message such as "Would you like to see our menu?" Yes or No, on clicking Yes, the app will be displayed with only your sites details

Distance Based Site View

When the app is opened and no beacon is in range, the app displays all enabled sites based upon distance

 

Optional Ordering Module Available:

Order Basket

Add any item and quantity to the basket, when completed, customers can enter their table number or collect from the bar

Paypal Integration

Customers can pay for their order via the Paypal app on their phone or if its not installed the Paypal payment page

Site Level Paypal Account

Enter your Paypal payment account details in the to CDP and payments are dealt with between the site and Paypal, we don’t take a cut of your revenue!!!

Order Communication

All orders are accessible from the CDP, they can also be emailed to a second admin email address

Order and Access Reporting

See the orders placed and the product and page views from the app through the CDP

Cloud Printing Orders and Receipts

These can be sent to the individual sites, even to individual printers such as a bar or kitchen printer, to speed order processing, customer receipts can also be printed in the same process including the site receipt details as per your existing till receipts